Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 48 hours after the order is placed.
WHAT ARE THE SHIPPING TIMES FOR YOUR PRODUCTS?
We take 5-7 days to process your order (pre-order) and then 2-3 weeks (Business Days) to deliver it to you. Given the exceptional and unprecedented global situation caused by the Coronavirus pandemic, delivery times may be longer than usual. In all cases, if you do not receive your item within 60 days then we will give you a full refund and you can keep the item when you receive it
DO YOU SHIP WORLDWIDE?
Absolutely, we can send your orders worldwide. However, free delivery is only valid for France. If you would like us to ship your purchase outside of France, send us an email and we will let you know if there are any additional costs.
WHERE DO WE SHIP YOUR PRODUCT?
Our offices are located in Paris, France. Our international warehouse is located in Malaysia.