Effective Date: 01/06/2025
Privacy Policy
Welcome to Artistics Design. Your privacy matters to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website. By using our site, you consent to the practices described herein. If you disagree with this policy, please discontinue use of the Website.
Personal Information We Collect
We collect personal details that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Mailing address (as needed for service delivery)
- Payment details (when transactions are made)
Non-Personal Information
We may also gather non-identifying information such as:
- IP address
- Browser type and version
- Device type and operating system
- Usage data (e.g., pages visited, time on site)
- Cookies and related tracking technologies
Cookies and Tracking
Cookies help us enhance your user experience, analyze traffic trends, and improve website functionality. You can disable cookies through your browser settings; however, doing so may affect certain features of the site.
How We Use Your Information
Your information may be used to:
- Operate and maintain our website
- Process payments and fulfill services
- Respond to inquiries and provide support
- Send newsletters and marketing content (you may opt out)
- Personalize your user experience
- Monitor website usage and improve performance
- Comply with legal and regulatory obligations
Information Sharing
We do not sell or rent your personal data. We may share your information with:
- Service Providers: For hosting, analytics, communication, and payment processing
- Legal Authorities: As required by law or to protect our legal rights
- Business Transitions: In case of a merger, acquisition, or asset sale
Data Security
We employ reasonable security measures to protect your information. However, no digital platform is completely secure. While we strive to safeguard your data, we cannot guarantee absolute security.
Marketing Communications
By providing your contact details, you consent to receive marketing emails or SMS messages. You can opt out at any time by:
- Clicking "Unsubscribe" in our emails
- Replying "STOP" to SMS messages
- Contacting us directly at: info@artisticsdesign.com
Your Rights
Depending on your jurisdiction, you may have rights including:
- Accessing the personal data we hold
- Correcting or updating your information
- Requesting deletion of your data (subject to legal exceptions)
- Objecting to direct marketing
- Requesting your data in a portable format
To exercise any of these rights, contact us at info@artisticsdesign.com
Third-Party Links
Our website may include links to external websites. Artistics Design is not responsible for the content or privacy practices of third-party sites. Please review their policies before engaging with them.
Children's Privacy
This website is not intended for individuals under the age of 18. We do not knowingly collect data from children. If such data is discovered, we will delete it promptly.
Policy Updates
We reserve the right to update this Privacy Policy at any time. Revisions will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.
Refund policy will be voided if,
- A discounted package has been chosen.
- The primary design concept has been approved.
- You have demanded revisions.
- Urgent design projects are non-refundable.
- The cancellation has been made due to reasons non-related to the company.
- The client is unresponsive or out of contact for more than 2 weeks of project.
- Company's policies, or policy, have been violated.
- Other company or designer has been approached for the same project.
- The creative brief is lacking in required information.
- A complete design change has been demanded.
- The claim has crossed the given 'request for refund' time span.
- The business is closing or changing name or business.
- Reasons such as 'change of mind', 'disagreement with partner' or other reasons that do not pertain to the service will not be subject to refund under any circumstances.
- If a client subscribes for a service bundle and happens to be dissatisfied with a particular service, refund will only be applicable on that particular service and 'not' the entire bundle.
- No refund can be claimed/processed once after the final files have been delivered to you following your request.
- Refund and revision explicitly does not apply on items offered free.
- Services including but not limited to Social Media, SEO, Domain Registration and Web Hosting are not entitled to refund under any circumstances.
- In case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.
- In case of logo, refunds will not be entertained once client has shared positive feedback on revisions and design is sent for final files.
- Refund will not be applicable on the work outsourced by third party.
Note: We have all rights to hold or reject any project or cancel the contract whenever it deems necessary. After the refund/Dispute, you will not have any rights to use the designs for any purpose, they will be our sole property. The company will be the right full owner of designs.
How to Claim Your Refund:
You can send us an email at billing@artisticsdesign.com for a refund request. Our billing department will respond as soon as we receive your refund request. The process will be initiated after the required analysis is completed.
Claim your refund specifying your concern by contacting us via any of the following three modes:
- Call Now:
- Click Live chat to start chat now.
- We will try to resolve your concern under our revision policy immediately or else will email you a refund request approval from our refund department.
Since the design rights would now be transferred to the company, you agree that you will have no right (direct or indirect) to use any response or other content, work product, or media, nor will you have any ownership interest in or to the same.
Working in collaboration with the Government Copyright Agencies Brand name would share Copyright Acquisition information for the refunded designs that would restrict the re-use of the designs as original designs in the future.
Terms and Conditions
By using the Artistics Design website, you agree to the following Terms and Conditions. If you do not agree, please do not use the site.
Eligibility
Use of this Website is limited to users 18 years and older. By accessing the site, you confirm that you meet this requirement.
Permitted Use
You agree to use our Website legally and refrain from:
- Engaging in fraudulent or malicious activity
- Accessing data or services without authorization
- Infringing intellectual property rights
We may suspend or terminate access for violations.
Intellectual Property
All content—including text, graphics, logos, designs, and code—on the site is owned by Artistics Design or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.
User Accounts
If you create an account:
- You must provide accurate, current information
- You are responsible for account security
- Notify us immediately of unauthorized access
We reserve the right to suspend or delete accounts for misuse or misinformation.
Payments and Transactions
If you purchase services:
- You agree to provide valid payment details
- You authorize us to charge your selected payment method
- All transactions are subject to approval
- No refunds will be issued after acceptance of the initial draft of a service or product. Please note that refunds for change of mind are not available, and digital products are non-refundable.
Limitation of Liability
We do not guarantee uninterrupted or error-free service. Artistics Design is not liable for:
- Direct or indirect damages
- Data or profit loss
- Any reliance on website content
Use of this website is at your own risk.
Third-Party Links
We may include links to third-party websites for convenience. We are not responsible for their content or data practices.
Indemnification
You agree to indemnify and hold harmless Artistics Design, its affiliates, staff, and contractors from claims or damages resulting from:
- Your use of the website
- Breach of these terms
- Infringement of third-party rights
Marketing Communications
By providing your contact details, you agree to receive promotional content. You may opt out by:
- Clicking "Unsubscribe" in our emails
- Replying "STOP" to SMS messages
- Contacting us directly
Changes to Terms
We may update these Terms at any time. Changes will be posted with a new effective date. Continued use of the site constitutes acceptance of the updated terms.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the applicable laws of the United States. Any disputes arising out of or relating to these Terms and Conditions or your use of the Website shall be subject to the jurisdiction of the appropriate courts within the United States.
Contact Us
If you have any questions about this Privacy Policy, contact us at:
Artistics DesignEmail: info@artisticsdesign.com
Phone: +1 332 254 2987
Website: https://artisticsdesign.com/